These sales conditions apply to all sales of goods and products from www.machiu.com to consumers.

Sales conditions together with your order, confirmed by an order confirmation, the total contract basis for purchase.

In order to act on www.machiu.com must be at least 18 years. Are you under 18 years old need to get an authoritative, such as a legal guardian, to make the trade for you.

THE LANGUAGE OF THE CONTRACT

The language of the contract is English.

PARTIES

Seller is www.machiu.com, Øverliveien 44, 1290 Oslo. Org. nr.: 915992072, phone: +4796744112, email: machiuaccessories@gmail.com and are here in after referred to as “we” or “us”. Buyer is: the person who is listed as the buyer in order, and is here in after referred to as “you”, “you”, “your” or “your”.

RETURNS

If for some reason your are not satisfied with our item(s) (this does not include sale items), you can get a refund by returning the item(s) to our warehouse within 14 days after the delivery. Once the package is received at MACHIU warehouse and approved, the balance will be refunded to your credit card within 10 working days of the reception of the item. For international returns, we will refund the monetary value of the goods returned to us, at the price you purchased them. Please be aware that the item must not have been used, and all labels must be intact and still on the bag. Fill out the return note and send it with the package as well as a copy of the invoice. Costs inccured in returning are for your own account and please remember that you as a customer are responsible for the package until it reaches our warehouse.

We recommend that your return package is shipped as parcel post. This way the package can be tracked, and it excludes doubt of wether the package was returned, and the package can be traced.

Please note that you must cover the cost of the return shipment. We refund only price of the item (we do not refund shipping expenses).

Unfortunately we are not able to customize exchange orders. We therefore kindly ask you to place a new order on www.machiu.com/shop.

Also you cannot  cancel your order once it has been submitted. However you can return your product by the same rules of return.

Slight differences between the photographs and reality do not constitute a defect of the ordered merchandise.

All packages which are denied receiving or not picked up will be charged from your credit card to cover the delivery return and storage at facility. Money for the purchase will be returned to your credit card.

The return shipment or the return request must be addressed to:

MACHIU ACCESSORIES AS

Øverliveien 44

1290 Oslo

SHIPPING

We deliver your package with Standard and Express delivery services which are available for most of the countries that we ship to. Shipping will be automatically calculated at the checkout page when both the delivery destination and service option is selected.

Standard delivery with BRING:

AreaWorking daysStandard fee
Norway, Sweden, Denmark, Finland2-4 days100 NOK/*FREE
Europe3-7 days200 NOK
Rest of the worldUp to 10 days250 NOK

*MACHIU offers standard FREE SHIPPING to all orders within Scandinavian countries (Norway, Sweden, Finland, Denmark) over 1800 NOK.

Please make sure that the shipping address is correct as we’re unable to redirect orders once they are on their way to you.

DELIVERY TIME

All orders are shipped from our warehouse in Norway within 1-2 weekdays from order placement. Upon dispatch, your package will arrive in 2-10 days, depending on the shipping method and destination.

If happens that multiple orders are placed with the same shipping destination and on the same account, orders will be combined and shipping fees will be adjusted, unless otherwise requested.

PRICES

All prices on MACHIU webshop are listed incl. VAT. We will take care of the custom clearance, so the price you see on our webshop will be your final price. No further costs besides shipping fee will be added.

MACHIU reserves the right to change the listed prices without notice, but changes will not affect orders which we have accepted. Please note that pricing errors, spelling errors and other errors or mistakes sometimes can happen.  We will normally verify prices as part of our shipping procedures so that, where the correct price is less than our stated price, we will charge the lower amount when shipping the products to you. If the correct price is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions before shipping the product, or reject your order and notify you of such rejection.

INFORMATION PROVIDED BY THE SHOP

We strive to give our customers the correct information about our products as possible. We reserve the right to cancel your booking or part thereof, if the product is sold or intended for resale. By occur you will be notified of this, together with information about what we can offer instead. You will have the opportunity to accept our new offer with the changes we enter in relation to your order, or cancel the order.

PAYMENT SECURITY

We accept the following payment methods:

Visa

 

Mastercard

 

American express

 

Visa Debit

 

 

 

You pay safely with cards and the purchase price will be booked on the card with your order confirmation. We have a good security system that will safeguard a real order. When you shop with us, the payment is processed by our terminal provider Epay which is a secure electronic payment system for credit cards. All card information is stored according to the card companies’ regulations. If the reservation can not be made, we reserve the right to cancel the booking. You will receive information about any such cancellation. The card will be charged when the shipment is made. By partial delivery is charged only partial delivery.

 

Paypal If you place your order using Paypal, the payment will be deducted from your account when we confirm your order.

PayPal is an electronic account connected to your debit account or Credit Card providing the possibility to pay for your online purchases.

 

www.machiu.com  not sell at cash on delivery.

Current is regulated in consumer law, marketing law, the Personal Data Act, E-Commerce Act, Credit Act. Follow links to these laws if you want more information about your rights and obligations when buying. Where these conditions of sale requires written, this is fulfilled by the use of e-mail, text message to mobile phone (SMS), letter, fax, etc.

PRIVACY

We treat the personal information you provide to us, and which is necessary for us to fulfill our obligations to you. In cases where we also process personal data for other purposes, for example to send you information about deals etc., do so only when you have agreed to it. Before you agree, you will be informed what information is to be used and by whom.

COPYRIGHT AND TRADEMARK

All materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of MACHIU. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission from MACHIU. All rights not expressly granted herein are reserved.

All trademarks, service marks and trade names of MACHIU used in the site are trademarks or registered trademarks of MACHIU.